Privacy Policy

When you interact with DIPAK SALES through our website or business communication channels, you may voluntarily provide information such as your name, company name, email address, phone number, business details and enquiry information.

For product and manufacturing enquiries, you may also provide technical details such as product specifications, drawings, dimensions, materials, quantities, tolerances or other information required to understand your requirements.

We use the information you provide primarily to communicate with you and respond to your business requirements. This may include:

• Responding to product and general enquiries
• Understanding your precision metal component requirements
• Providing product and manufacturing information
• Preparing quotations or discussing business requirements
• Communicating with customers and prospective customers
• Improving our website and customer experience

We use information only for legitimate business purposes and as reasonably necessary for the purpose for which it was provided.

DIPAK SALES manufactures precision metal components, and customers may share technical or commercial information when requesting a product or manufacturing solution.

Information such as drawings, specifications, dimensions, material requirements, quantities and other manufacturing details may be used to evaluate your enquiry, understand your requirements and communicate with you regarding the requested products or services.

Our website may use cookies and similar technologies to support essential website functions, security and performance. Certain technical information may also be processed automatically when you visit our website, depending on the website infrastructure and services in use.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

DIPAK SALES takes reasonable measures to protect personal and business information from unauthorised access, misuse, alteration or disclosure.

While we take appropriate precautions to protect information, no website, email communication or online transmission can be guaranteed to be completely secure. We therefore recommend that you share only the information necessary for your enquiry or business communication.

DIPAK SALES does not sell or rent your personal information to third parties.

Information may be shared where reasonably necessary for website operation, technical support, responding to enquiries, maintaining security, providing requested services, or complying with applicable legal or regulatory requirements.

Our website may contain links to third-party websites or external services for additional information or business purposes.

DIPAK SALES does not control the privacy practices, security or content of these external websites. If you visit a third-party website through a link on our website, we recommend reviewing its privacy policy before providing any personal information.

We retain information for as long as reasonably necessary to respond to enquiries, maintain relevant business records, provide services, manage business relationships, resolve disputes and meet applicable legal or regulatory requirements.

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

Depending on applicable law, you may have rights regarding the personal information we hold about you. These may include requesting access to your information, correcting inaccurate information, requesting deletion where applicable, or raising a concern about how your information is handled.

To make a privacy-related request, please contact DIPAK SALES using the contact details provided below.

DIPAK SALES may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable privacy and data protection requirements.

Any changes will be published on this page with an updated Last Updated date. We recommend checking this page periodically for the latest information.